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iFixers.

Help after phishing, phone fraud, and digital scams

Victim of phishing or phone scam? We'll help you right away.

Have you clicked on a suspicious link or shared data? Were you misled by phone by someone pretending to be your bank, Card Stop, Microsoft, or an official service? We check your smartphone, tablet, or computer and make everything safe again.

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Do you recognize one of these situations?

  • You clicked on a phishing link
  • You provided a code or password
  • Someone called you pretending to be an employee of your bank
  • You installed software at the request of a caller
  • Your device has been acting strangely since an incident
  • Your bank account or accounts no longer feel secure
  • You doubt whether there is spyware on your device

How can we help you?

  • Completely check devices

    • Malware
    • Spyware
    • Suspicious software
    • External access
    • Security problems

  • Secure accounts again

    • Change passwords
    • Setting strong passwords
    • Secure email
    • Secure social media
    • Check important accounts

  • Help after telephone fraud

    • Someone impersonated a bank employee
    • Card Stop
    • Microsoft Support
    • Police or government
    • Telecom provider

How it works

  1. 1

    Come by with your device

    Bring your smartphone, tablet or computer.

  2. 2

    We investigate the problem

    We check what happened and inspect your device.

  3. 3

    We make everything safe again

    Together, we take the right steps so you can continue with peace of mind.

Why choose iFixers?

  • Personal help

    You will be helped directly by a human employee.

  • Clear language

    We explain everything clearly.

  • Fast approach

    We focus on direct solutions.

  • Discreet and confidential

    Your privacy is central.

When should you come by immediately?

  • After phishing via SMS or e-mail
  • After a suspicious phone call
  • After sharing codes
  • After installing software at someone's request
  • With strange messages on your device
  • If in doubt about your online security

Kom langs in Leuven

Bondgenotenlaan 175, 3000 Leuven

Tuesday to Saturday, continuously from 11:00 to 18:00. Closed on Monday, Sunday and public holidays.

016 23 77 74

Frequently asked questions

What do I do first after a phishing attempt?

Break contact, do not pass on any extra data, and notify your bank. Then come by with your device, and we will check together exactly what happened.

Can you get my money back?

No. Refunds are processed through your bank and, if necessary, via a police report. We focus on checking and re-securing your devices and accounts.

Do I need to make an appointment?

You can visit us during our opening hours. Feel free to call us in advance if it's urgent.

Which devices do you check?

Smartphones, tablets, laptops and computers.